Frequently Asked Questions

Sana 101 FAQ — All Your Questions Answered

From app download to bonuses, deposits, withdrawals, and Live Casino — find everything you need in one place.

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App

Yes, Sana 101 has its own mobile app — available for both Android and iOS. While it may not be listed on Google Play or the App Store, you can install the APK file directly from Sana 101's official download page.

Steps to install on Android:

1

On the download page Go there and click the Android APK button.

2

Go to Settings → Security on your phone and enable "Unknown Sources" or "Install unknown apps".

3

Tap the downloaded APK file and confirm the installation.

4

Once installed, open the app and log in with your username and password.

iOS users can open sana101.im in Safari and tap "Add to Home Screen" for an experience just like a native app.

The app is lightweight (approximately 25 MB), loads quickly, and uses minimal battery.

Payment

As soon as a match or event ends, Sana 101 settles the result and your winnings are typically credited to your Sana 101 wallet within minutes.

Withdrawal timeframes by method:

bKash / Nagad 1–6 hours (typically)
Rocket 2–12 hours
Bank Transfer 1–3 business days
Before your first large withdrawal, you may need to complete KYC verification (NID or passport) — this is a one-time process. The minimum withdrawal amount is ৳500.

Referral

Any active Sana 101 member can join the referral program. When a friend registers using your referral code and makes their first deposit, you'll receive a referral bonus.

Steps to claim your referral bonus:

1

Log in to your account → go to My Account → Referral Program.

2

Copy your personal referral code or link.

3

Send your friend the link — they enter your code when registering.

4

Once your friend makes their first deposit, the bonus is added directly to your wallet.

The bonus amount per successful referral depends on the current promotion. To check the latest rate, Latest Promotions Visit the page. There is no cap on the number of referrals.

Bonus

New Sana 101 members receive a 100% match bonus on their first deposit — deposit ৳1,000 and get an extra ৳1,000 in bonus credits. The maximum bonus goes up to ৳10,000.

How to claim your welcome bonus:

1

Registration Page Create a free account from

2

Make your first deposit within 7 days of registration (minimum ৳500).

3

Bonus credit is added automatically after deposit — no separate code needed.

4

The bonus becomes usable once you meet the specified wagering requirements.

The bonus can only be claimed once per account. For full terms and conditions, Terms & Conditions on the page.
Minimum deposit ৳500 Up to ৳10,000 One-time use only

Live Casino

Sana 101's Live Casino features real human dealers streaming live via video — play Baccarat, Blackjack, Roulette, and Dragon Tiger, the most popular titles on the platform.

Steps to get started with Live Casino:

1

Log in to your account and deposit funds into your wallet.

2

Go to the "Live Casino" or "Casino" section from the navigation menu.

3

Choose your preferred game — such as Baccarat — and join a table.

4

Set your stake in the betting area and place your bet before the deadline.

5

The dealer draws cards or spins the wheel — winnings are credited to your wallet instantly.

A stable internet connection ensures smooth streaming. Mobile data works, but Wi-Fi or 4G/5G is recommended. Minimum bet starts from ৳50, depending on the table.

Promotions

Find all active Sana 101 offers, cashback deals, free bets, and special events Latest Promotions page. It's updated nearly every day — especially during major cricket or football series, when multiple new offers may go live at once.

Promotion types:

Weekly cashback offer
Match-specific free bet
Live Casino exclusive bonus
Tournament & Leaderboard Prizes
Seasonal special offers (Eid, Puja, etc.)
Viewing the promotions page while logged in may reveal personalised offers — some offers are not visible when logged out.

Payment

The minimum deposit on Sana 101 may vary slightly by payment method, but generally:

bKash / Nagad / Rocket ৳200
Bank Transfer ৳500
Card (Visa/Mastercard) ৳500

A minimum first deposit of ৳500 is required to qualify for the welcome bonus. That said, you can start regular betting with as little as ৳200, even without the welcome bonus.

Deposits typically appear in your wallet within a few minutes. For detailed payment information, Financial Transactions Visit the page.

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Everything you need to know about Sana 101

Financial Transactions

Complete information on deposits, withdrawals, limits, and processing times — from bKash and Nagad to bank transfers.

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Prizes & Rewards

VIP program, loyalty points, and exclusive rewards — find out how to get more.

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Latest Promotions

Ongoing offers, free bets, and cashback — fresh deals every day, so don't miss out.

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App Download

The Sana 101 app for Android and iOS — fast loading, low battery drain, play anytime.

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Sports Betting

Live and pre-match betting on 30+ sports including cricket, football, and kabaddi — with an extensive range of markets.

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Responsible Gaming

Budget limits, self-exclusion, and responsible betting tools — play safely and keep it fun.

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Why This FAQ Page Is Worth Bookmarking

Thousands of people bet on Sana 101 every day, and many share the same questions — how to claim a bonus, where to get the app, how long withdrawals take. This FAQ page is built to give you clear, detailed answers to all of that in one place.

Before calling support or starting a Live Chat, check here first — you'll find answers to most questions right on this page. The FAQs are based on real user experiences.

This FAQ is updated whenever Sana 101 makes changes to its services, payment systems, or bonus policies — so you're unlikely to be misled by outdated information.

Among the most common issues faced by bettors in Bangladesh are payment queries, bonus terms, and app installation. Sana 101's FAQ page covers all three with clear, step-by-step guidance.

If you can't find an answer or your situation is more complex, contact our Help Center directly. Sana 101's support team is available seven days a week and assists in Bengali.

Type any keyword into the search bar above to filter relevant questions instantly — use it to find what you need faster.

Still have questions?

If you don't find your answer in the FAQ, our support team is always ready to help.

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Average response time 2 minutes — the fastest way to reach us
Email Support
support@sana101.im — reply within 24 hours
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